Terms & Conditions
Welcome to Mammal Bonsai! The website www.mammalbonsai.in is owned and managed by Vijay Kumar. By accessing and using our website, you agree to comply with the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our Website.
II. Definitions
- “Agreement”: Refers to these Terms and Conditions and our Privacy Policy.
- “Product” or “Item”: Refers to the goods available for sale on the Website.
- “Service” or “Services”: Refers to the functionalities offered on the Website, such as placing an order or writing a customer review.
- “Customer”: Refers to a User who purchases Products from the Website.
- “We”, “us”, “our”: Refers to MammalBonsai.in.
- “Website”: Refers to https://mammalbonsai.in and any successor or affiliated sites.
- “Customer Account”: Refers to an electronic account created by a Customer on the Website.
III. Use of the Website
- Eligibility: You must be at least 18 years old to use this Website. By using the Website, you represent that you meet this age requirement.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- Prohibited Activities: You agree not to:
- Use the Website for any unlawful purpose.
- Violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
- Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
- Upload or transmit viruses or any other type of malicious code.
IV. Product Information and Pricing
- Accuracy: We strive to provide accurate product descriptions and pricing. However, we do not warrant that the information is error-free. In the event of an error, we reserve the right to correct it and revise your order accordingly or to cancel the order and refund any amount charged.
- Availability: All Products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any Product at any time.
V. Orders and Payments
- Order Acceptance: Once you place an order, you will receive an acknowledgment email. This email is only an acknowledgment and does not constitute acceptance of your order. We reserve the right to accept or reject any order.
- Payment Methods: We accept various payment methods, including UPI, debit/credit cards, and net banking. By providing payment information, you represent that you are authorized to use the payment method.
- Pricing: All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
VI. Shipping and Delivery
- Shipping Locations: We currently ship within India.
- Processing Time: Orders are typically processed within 2-5 business days.
- Delivery Time: Delivery times vary based on location but generally range from 5-10 business days after processing.
- Shipping Charges: Shipping charges, if applicable, will be displayed at checkout.
- Delays: We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
VII. Cancellation and Refund Policy
- Order Cancellation: Orders cannot be canceled once they have been processed.
- Returns: Due to the perishable nature of our Products, we do not accept returns.
- Damaged or Incorrect Products: If you receive a damaged or incorrect Product, please contact us within 24 hours of delivery with photographic evidence. We will assess the situation and provide a resolution, which may include a replacement or refund.
VIII. Intellectual Property Rights
- Ownership: All content on the Website, including text, graphics, logos, images, and software, is the property of MammalBonsai.in or its content suppliers and is protected by applicable intellectual property laws.
- Use License: Permission is granted to temporarily download one copy of the materials on the Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title.
IX. Limitation of Liability
In no event shall MammalBonsai.in, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the Website.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any interruption or cessation of transmission to or from the Website.
X. Governing Law
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.
XI. Changes to This Agreement
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.
XII. Contact Us
If you have any questions about these Terms, please contact us:
- Email: support@mammalbonsai.in